We understand these are challenging times. We appreciate your understanding and patience as we navigate through this together.
Telehealth services Beginning 15th April 2020 Lift Your Future Psychological Services will be operating as a Telehealth service only. This will continue for the duration of the current COVID-19 crisis.
What is Telehealth? Telehealth is a service where psychological therapy is provided via a direct video and audio link between the psychologist and the client. Telehealth allows online sessions to be conducted safely and securely in the comfort of your own home.
How do I connect? Lift Your Future Psychological Services uses a secure program called Zoom to conduct Telehealth sessions. Zoom can be accessed on computers, tablets or phones; you will need to download the software to your device. You do not need to create an account to use Zoom.
For a phone or tablet you can download the Zoom app from your app store/Google Play For a desktop or laptop you can download the Zoom software from https://zoom.us/download
Prior to your session you will receive an email with your session details and a meeting link. At your session time simply click the link to join your psychologist in session.
What will it cost? Telehealth sessions are charged at our usual session fees. Clients with a current Mental Health Treatment Plan can access Medicare rebates for therapy.
What about assessments? Assessments that require face to face appointments have been put on hold, These include cognitive and academic assessments. If you want to be informed when we recommence face to face assessments please contact us.
I have questions! Contact us if you have any questions about this process. This is new to everyone and we are here to support you.